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Ongoing Support to Keep Your Community Thriving
Our Tribe Social Maintenance Plan ensures your app remains cutting-edge, secure, and fully supported. With this plan, we partner with you to keep your platform running seamlessly, while providing opportunities for collaboration and growth.
What's Included in the Maintenance Plan
$1,995/month or $19,950/year (20% discount)
Monthly Check-In & Zoom Call
A dedicated session to review your app’s performance, provide updates, and discuss your goals.
Email Support for Questions & Training
Quick responses and guidance for troubleshooting, technical questions, and app management.
Bi-Weekly Group Calls
Exclusive access to a bi-weekly call where we preview upcoming features and answer questions as a group for all app owners.
Continuous Updates & Feature Access
Your app will always run the latest version of Tribe Social, complete with new features and improvements created by our team.
The Exit Path
If you choose to leave the Tribe Social Network, you can opt for a one-way migration of your platform to your own servers. However, this is a final decision as returning to the program afterward will not be possible.
Details of the Exit Path
- Migration Fee: $7,450
- Full migration of your app, data, and community to your own servers.
- 100% independent from our business / licensing.
- Setup and technical support to ensure a smooth transition.
- Post-Migration
- After the migration, you will no longer receive updates, support, or access to Tribe Social’s ongoing features.
- Additional customizations, support can be purchased on a per project basis.
Considerations Before Choosing This Path
Exiting Tribe Social means giving up the benefits of regular updates, support, and community calls. While we will ensure a smooth migration, this choice is permanent.
tl;dr
You have two options after your 12 months:
- Stay with the Maintenance Plan – Continue enjoying a cutting-edge platform with regular updates, support, and collaboration opportunities.
- Exit the Tribe Social Network – Transition your app to your own servers for independent management, knowing this decision is irreversible.
Need Help Deciding?
Contact us at help@tribesocial.io to discuss your options further and choose the path that works best for your community.
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